by James Knolan
We know how important it is to find good information regarding a given product. For this reason we have developed a systematic and comprehensive review process. This process helps take out the bias. Our system consists of a 5 category system to evaluate a massage chair. Each category has equal weight and the value of each category is between 0 to 20 points. All the scores of each category are added up to give an overall rating. Our categories include Warranty & Customer Service, Comfort/Ergonomics, Ease of Use, Features and Massage Therapy. This systematic approach forces us to a disciplined method of evaluating a massage chair to help guide anyone looking at massage chairs. In this review we evaluate the Omega M-2 Orion Massage Chair which is in the entry level price range of $1,500 and under.Warranty & Customer Service: Warranty and customer service comes from the manufacturer of the massage chair. Warranty is important, since it protects the customer in the workmanship of the product. The other side of this is customer service. Customer service must solve issues one may have. With the M-2 Orion, Omega Massage covers 1 year on the frame, 6 months on parts, and 6 months labor and shipping for 6 months. For an entry level massage chair, Omega provides the most comprehensive warranty and exceeds the other manufacturers in this category. With the M-2 Orion, Omega provides strong warranty coverage. Now on the customer service side, Omega overall is responsive and competent. They have quick turnaround times when issues do arise. The M-2 Orion is an 18 in Warranty & Customer.Comfort & Ergonomics: A massage chair needs to be designed to fit the body and provide comfort. The chair is a place of relaxation. One does not want to be pre-occupied with non-intuitive functions. Let us take a look at the Orion. The Orion has a remote control holder under the armrest which is very convenient. You can recline the chair from 115 degrees to 170 degrees. There is the calf massage built into the footrest. The leg rest can be extended 4 extra inches. This allows the calf massager to be adjusted to where you like. The Orion is pretty comfortable with fully padded side armrests, extra seat cushion. You also get a plush back pad with a detachable shoulder pillow. The M-2 earns a 17 in this category.Ease of Use: A product needs to be intuitive and easy to use for consumers. The remote control is simple. It has full controls for the back, seat and leg rest. The remote also controls the calf massage, seat vibration and seat massage. Select from 3 timed auto programs and 3 back courses. The M-2 has a manual leg rest and backrest adjustments. The manual levers are in places that are easy to access, but it takes a time or two to get used to. The good thing is the hydraulics on the manual leg rest and backrest raise them, so the user only has to lean them back. Our rating for this massage chair recliner is 19 in this category.Key Features: What are the key features of the Orion M-2 massage chair? This chair comes with the very relaxing sway massage which is based on Hawaiian massage. Hawaiian massage is known for its flowing strokes and swaying motion. There is thorough back coverage with the back massage. The Sway massage penetrates deeper and deeper around the back. This massage chair recliner comes with an eight massage head system for the buttocks and thighs. These eight massage heads provide an invigorating massage. An extra seat cushion is provided to moderate the penetration of the seat massage. Coupled with vibration therapy in the seat, the M-2 has a very good seat massage. The Omega M-2 Orion earns an 18 for key features.Massage Therapy: The massage chair needs to provide effective massage therapy functions. The Omega M-2 Orion has 3 automatic timed massages ranging from 5, 10 and 15 minutes. There are 3 manual massages with 3 back courses. The manual massage techniques are Kneading, Swaying and Finger Press and have good strength. Select the speed of the manual massages. They have 3 levels to suit individual needs. The seat massage has 8 rotary massage heads and a seat vibration system. The level of intensity can be adjusted to 3 settings. The paddle system in the calf massage can be positioned on the thighs, knees and calves. It is extendable up to 4 inches. There is a strong combination of effective massage therapies for the whole body. Overall Rating for the Omega M-2 Orion massage recliner for massage therapy is 18.The Omega M-2 Orion does very well in our evaluation. The total score for the M-2 Orion is a 90/100. We are impressed with the massage therapy for this price range. Omega has concentrated on getting the massage therapy effective and still hit the price point for an entry level massage chair. There is strong warrant protection for the consumer. The feature set of this chair makes for a versatile and invigorating massage lounger. This is the best value in its class. The M-2 Orion delivers an effective full body massage at a great price point.
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